Travelling is about more than seeing new places, it’s about experiencing freedom, connection and discovery on your terms. For anyone using a wheelchair or power assist device, the journey can bring extra layers of planning and logistics. But with the right mindset and preparation, you can make it seamless. Having the right documentation, packing smart and knowing your support options ahead of time can make all the difference.
Here’s how you can turn your next trip into a confident, exciting and accessible adventure.
Plan With Purpose
Start by mapping your journey from “home” to “holiday” with intention. Ask: where are you going, who’s with you, what’s your mobility set-up, and what might you need to feel comfortable along the way?
We have some resources that may assist you with your planning:
-
A travel checklist to ensure you’re prepared before you go - check it out here.
-
A tag you can attach to your chair so it’s handled appropriately by airlines or transport staff - you can find it here.
-
A battery certificate and wheelchair specification sheet to provide to airlines. For Permobil products, you can find the battery certificates here and your power wheelchair specifications here. For other companies we recommend reaching out to them to find the most up to date information.
These documents aren’t just useful, they’re empowering. Having them means you’re in control and ready for whatever your trip throws at you.
Before You Go: Set Yourself Up to Fly
A short but powerful tip: fully charge your batteries and make sure your charger is compatible with your destination. This one detail can define whether your arrival features delays and uncertainty, or smooth access and confidence. If you’re using a power wheelchair or power assist, these steps are non-negotiable.
Pack spare cables or adaptors, make sure your mobility device is well-maintained, and inform your carrier in advance about the weight and dimensions of your wheelchair (using the specification sheet). The more you prepare, the fewer surprises.
On the Move: Travel Smart
When you’re actually travelling, it’s less about overcoming barriers and more about enabling your own choices. Some of the suggestions:
-
Use supporting equipment designed for ease of travel.
-
Make use of apps that support your journey: for example, the MyPermobil app provides an integrated map that can assist you on your power wheelchair journey.
- TIP: Did you know Google Maps has an option to allow for wheelchair accessible routes? To use this function enter your to and from locations and click on the options section and click on 'wheelchair accessible' .
-
Identify accessible restrooms and plan for comfort stops ahead of time — because you might not see one when you need it.
These details matter.
If Something Goes Wrong — You’re Not Alone
It’s stressful when your chair doesn’t appear after a flight. Ask to speak with the airline’s ground crew supervisor before leaving the gate. Make sure the situation is documented as an incident and request a copy or reference number. Take photos if you can and note who you spoke with.
Airlines are responsible for returning mobility equipment in the same condition it was checked in, so keeping a clear record helps if you need to follow up. You can also contact the airline’s accessibility team once you’re home to make sure your report is logged correctly.
If you’re travelling with a Permobil wheelchair, you’re not alone. Reach out to your local dealer first, or contact us if you need support while overseas. Our global network means we can often connect you to the nearest Permobil representative if local repair isn’t possible. Knowing help is available removes a layer of anxiety and restores confidence.
Quick Tips for Air Travel
-
Tell the airline early. Contact them as soon as you book to share your wheelchair type, battery, and transfer needs.
-
Confirm assistance (twice). Call again before you fly, it really can make all the difference.
-
Get to the airport early. Allow extra time for check-in and boarding.
-
Stay in your chair as long as possible. Request to remain in it until the aircraft door for comfort and independence.
-
Label and photograph your chair. Add your details and take photos before check-in. Travel insurance is also worth reviewing, check what’s covered.
-
Secure loose parts. Detach or wrap small items like joysticks and footrests.
-
Know your batteries. Confirm airline policies for your battery type and watt-hour limit.
-
Ask for gate return. Request your chair be brought back to the aircraft door on arrival.
-
Check your chair before leaving. Report any issues before you exit the terminal.
-
Pack smart. Keep your cushion, medication, and essentials in carry-on.
-
Ask about onboard transfers. Notify crew early if you’ll need access to the aisle chair or accessible toilet.
-
Keep your chair details handy. Record make, model, and serial number in your phone.
Final Thoughts
Whether you’re planning a weekend getaway or a longer adventure, remember this: accessible travel isn’t about compromising. It’s about creating an experience that reflects you. With the right support, preparation, and mindset, you can explore without limits.
So, take that first step. Use your checklist. Pack wisely. Choose your destination. And sign up for early updates and inspiration because the world’s out there, waiting for you.
Stay connected
Got a story, tip, or question of your own? We’d love to hear from you!
Want more user-first tips, lived experience stories, and helpful resources sent straight to your inbox?
Sign up here: https://bit.ly/4kyNx2T
Useful information, created with and for wheelchair users.
Disclaimer
The content in this blog is intended to be informative and empowering, sharing general insights and experiences around life with assistive technology. It reflects the views of the author and is not a substitute for personalised medical, clinical, or professional advice.
Everyone’s needs, goals, and health circumstances are unique. If you’re considering any changes to your equipment, routines, or support, we always recommend speaking with your Occupational Therapist, healthcare team, or another qualified professional.
